What is Roku HDCP Error Code 020 and How Can You Fix It?

After connecting the Roku device with the LED, you need an HDMI cable to make this connection.

If the Roku device finds that the HDMI connector created by the TV does not support copy protection and content technology, an error will appear called HDCP Error Code 020. The error code is 020, and with the message you will see that the screen may have turned purple. The problem can occur for a number of reasons, such as a bad HDMI cable or connector.

The main cause of the problem is that the TV or AVR does not support HDCP. There are various steps you can take to understand the main problem and eliminate it once and for all.

But if you are looking for the fastest solution to this problem, you may have to take a different path. Our Technical Support Experts of the Year are valued professionals who will solve the problem thanks to their experience and advice.

How to Fix Roku HDCP Error ?

Fix Roku HDCP Error

You need an HDMI 2.0 input with HDCP 2.2 support. You also need an Internet connection that supports Ultra HD streams. As a general rule, a download of 25 Mb / s or more should be sufficient for high definition streaming.

As with HDCP 2.2, all connected devices must support it. This applies to the TV, AVR, soundbar, etc. Otherwise, 4K content cannot be streamed and the maximum resolution cannot exceed 1080p.

Tip: If you have an older Smart TV with many HDMI inputs, one of them usually supports HDCP 2.2. Refer to the TV's instruction manual to determine which input to use.

Repairing the Roku HDCP Error

A black screen indicating an HDCP error may occur more frequently and is not associated with high definition streaming. Simply unplugging and connecting cables can bring your device to life. Here are the steps to follow.

Step 1

Start by disconnecting the HDMI cable from all devices. This applies to player of the year, AVR and / or Smart TV. And yes, you have to disconnect both ends of the cable.

Step 2

Turn off Roku and unplug the power cord (both ends again), then repeat with the TV. You can now reconnect the HDMI cable and don't forget to check that the connection is secure and stable.

Step 3

Reconnect the power cord (TV and Roku) and keep the patent until the devices are fully started. Try to play the same movie again and you shouldn't receive an error message.

If you are facing any difficulty to fix the Roku HDCP Error than contact our Roku Troubleshooting team.